helpshift.com operates primarily as a productivity suite, focusing on customer service. Helpshift offers an AI-powered customer service platform designed for businesses to manage and automate customer support. It provides tools for in-app messaging, ticketing, and knowledge base management. It is operated by Helpshift.
Beyond its core function, the ecosystem extends into knowledge bases and messaging platforms, providing a broader range of services.
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helpshift.com is a well-established platform operated by Helpshift. Top 10,000 global website, 14 years old, high traffic. Standard web safety practices apply.
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{
"domain": "helpshift.com",
"state": "developed",
"stability": "permanent",
"confidence": "high",
"category": {
"purpose": "productivity_suite",
"specialization": "Customer Service Platform",
"secondary_purposes": [
"knowledge_base",
"messaging"
]
},
"identity": {
"headline": "AI-powered customer service and support platform for businesses",
"summary": "Helpshift offers an AI-powered customer service platform designed for businesses to manage and automate customer support. It provides tools for in-app messaging, ticketing, and knowledge base management.",
"operator": "Helpshift",
"parent_entity": null,
"topics": [
"customer service",
"customer support",
"help desk",
"AI",
"in-app support",
"knowledge base"
]
},
"functions": {
"is_ugc_platform": false,
"is_file_host": false,
"is_url_shortener": false,
"is_public_idp": false,
"is_crypto_platform": false,
"allows_user_subdomains": false,
"is_form_builder": false,
"is_document_host": false
},
"facts": {
"created_at": "2011-11-10",
"rank": 3452,
"hosting_provider": "CLOUDFLARESPECTRUM Cloudflare London, LLC"
}
}