intercom.io operates primarily as a productivity suite, focusing on customer service. Intercom is a comprehensive customer service platform that utilizes AI and messaging to help businesses support and engage their customers. It provides tools for live chat, help desks, automated workflows, and knowledge base management. It is operated by Intercom, Inc..
intercom.io is a well-established platform operated by Intercom, Inc.. Top 1,000 global website, 14 years old. Standard web safety practices apply.
While intercom.io is an established platform, these capabilities require extra vigilance.
intercom.io hosts documents and pages shared via links. Because the domain is trusted, links pass through email spam filters easily. Attackers exploit this to host fake invoices, login pages, or malware download prompts.
intercom.io hosts content created by its users, not the platform operator. Individual posts, profiles, or pages may contain scams, misinformation, or phishing attempts that the platform hasn't yet detected or removed.
Remember: The platform itself is established, but even established platforms can be abused.
Historical and current IP address mappings for this domain.
| IP Address / Infrastructure | Status | Subdomains | Last Seen |
|---|---|---|---|
AMAZON-AES - Amazon.com, Inc. (AS14618) | Active | via.intercom.io | Today |
AMAZON-AES - Amazon.com, Inc. (AS14618) | Active | via.intercom.io | Today |
AMAZON-AES - Amazon.com, Inc. (AS14618) | Active | via.intercom.io | Today |
AMAZON-02 - Amazon.com, Inc. (AS16509) | Active | intercom.io | Today |
AMAZON-02 - Amazon.com, Inc. (AS16509) | Active | intercom.io | Today |
AMAZON-02 - Amazon.com, Inc. (AS16509) | Active | intercom.io | Today |
AMAZON-02 - Amazon.com, Inc. (AS16509) | Active | intercom.io | Today |
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{
"domain": "intercom.io",
"confidence": "high",
"category": {
"purpose": "productivity_suite",
"specialization": "Customer Service Platform"
},
"identity": {
"headline": "AI-first customer service platform for messaging and support",
"summary": "Intercom is a comprehensive customer service platform that utilizes AI and messaging to help businesses support and engage their customers. It provides tools for live chat, help desks, automated workflows, and knowledge base management.",
"operator": "Intercom, Inc.",
"parent_entity": null,
"topics": [
"customer support",
"live chat",
"AI agent",
"help desk",
"SaaS"
]
},
"functions": {
"is_ugc_platform": true,
"is_file_host": false,
"is_url_shortener": false,
"is_public_idp": false,
"is_crypto_platform": false,
"allows_user_subdomains": false,
"is_form_builder": false,
"is_document_host": true
},
"facts": {
"registered_date": "2011-08-15T00:00:00Z",
"rank": 581,
"hosting_provider": "AMAZON-02"
}
}